.ticket-meta-description{background:rgba(16,185,129,.08);border:1px solid rgba(16,185,129,.2);border-radius:1.25rem;padding:1.5rem 2rem;margin:0 0 1.5rem}.ticket-meta-description p:last-child{margin-bottom:0}.tickets-page{padding-block:4rem 5rem;background:#fff}.tickets-page__container{width:100%;max-width:70rem;margin-inline:auto;padding-inline:1.5rem}@media(min-width:1024px){.tickets-page__container{padding-inline:2rem}}.tickets-page__layout{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(20rem,.8fr);align-items:start;grid-gap:2rem;gap:2rem}.tickets-page__content{margin-bottom:2rem}.tickets-page__content>p{max-width:52rem;color:#525252;line-height:1.6}.tickets-page__knowledge{min-width:0}.tickets-page__toolbar{display:flex;align-items:center;justify-content:space-between;gap:1rem;margin-bottom:1.5rem}.tickets-page__search{position:relative;width:min(100%,24rem)}.tickets-page__search-icon{position:absolute;left:1rem;top:50%;width:1rem;height:1rem;transform:translateY(-50%);color:#737373;pointer-events:none}.tickets-page__search-input{width:100%;min-height:3rem;padding:.5rem 2.5rem;border:1px solid #e5e5e5;border-radius:.75rem;background:#fff;color:#171717;font-family:var(--font-inter),-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,sans-serif;font-size:.875rem;box-shadow:0 1px 2px 0 rgba(0,0,0,.03);transition:border-color .15s ease,box-shadow .15s ease}.tickets-page__search-input::placeholder{color:#737373}.tickets-page__search-input:hover{border-color:#d4d4d4}.tickets-page__search-input:focus{outline:none;border-color:rgba(15,15,15,.55);box-shadow:0 0 0 3px rgba(15,15,15,.07)}.tickets-page__search-input::-webkit-search-cancel-button{display:none}.tickets-page__search-clear{position:absolute;top:50%;right:.5rem;width:2rem;height:2rem;display:inline-flex;align-items:center;justify-content:center;transform:translateY(-50%);border:0;border-radius:9999px;background:rgba(0,0,0,0);color:#737373;cursor:pointer}.tickets-page__search-clear:hover{background:#fafafa;color:#171717}.tickets-page__results-count{color:#737373;font-size:.875rem;white-space:nowrap}.tickets-page__grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));align-items:stretch;grid-gap:1rem;gap:1rem}.tickets-page__grid .faq-card{height:100%;padding:1.5rem;border-radius:1rem}.tickets-page__empty{min-height:18rem;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:.5rem;border:1px dashed #d4d4d4;border-radius:1.25rem;padding:2rem;background:#fafafa;color:#737373;text-align:center}.tickets-page__empty strong{color:#171717}.tickets-page__empty p{max-width:20rem;margin:0;font-size:.875rem;line-height:1.6}.tickets-page__show-all{min-height:3rem;margin:2rem auto 0;display:flex;align-items:center;justify-content:center;gap:.5rem;border:1px solid #d4d4d4;border-radius:.75rem;padding:.5rem 1.25rem;background:#fff;color:#0f0f0f;font-family:inherit;font-size:.875rem;font-weight:600;cursor:pointer;transition:border-color .15s ease,box-shadow .15s ease,transform .15s ease}.tickets-page__show-all:hover{border-color:#0f0f0f;box-shadow:0 1px 3px 0 rgba(0,0,0,.05),0 1px 2px -1px rgba(0,0,0,.05);transform:translateY(-1px)}.tickets-page__chat-card{position:-webkit-sticky;position:sticky;top:6rem;height:min(39rem,100dvh - 4.5rem - 3rem);min-height:32rem;overflow:hidden;border:1px solid #e5e5e5;border-radius:1.25rem;background:#fff;box-shadow:0 24px 60px -32px rgba(15,15,15,.34)}@media(max-width:1023px){.tickets-page__layout{grid-template-columns:minmax(0,1fr) minmax(19rem,.72fr);gap:1.5rem}.tickets-page__grid{grid-template-columns:1fr}}@media(max-width:767px){.tickets-page{padding-block:2.5rem 4rem}.tickets-page__layout{grid-template-columns:1fr}.tickets-page__chat-card{position:static;order:-1;height:min(36rem,100dvh - 7rem);min-height:30rem}.tickets-page__grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:639px){.tickets-page__toolbar{align-items:stretch;flex-direction:column}.tickets-page__search{width:100%}.tickets-page__grid{grid-template-columns:1fr}.tickets-page__chat-card{border-radius:1rem}}