My Prints Are Damaged, What Can I Do?

Damaged Passport Photos and Replacements

We understand that receiving damaged photos can be frustrating, especially when you're eagerly waiting for them. However, please rest assured that we'll do everything in our power to resolve the issue as quickly as possible.

If your print arrives damaged, please provide us with your order details below. Our customer service team will promptly review your request and arrange for a new print to be sent to you.

We take great care in packaging and handling your photos to ensure that they arrive at your doorstep in perfect condition. However, despite our best efforts, some unforeseen circumstances may cause damage during shipping. In such cases, we apologize for any inconvenience caused and assure you that we'll take immediate steps to rectify the situation.