Who We Are
Rostrio was founded in 2009 by internet entrepreneur Gijs Heerkens. Our website enables consumers all over the world to take official passport photos from the comfort of their own homes.
We are registered as Rostrio B.V. with the chamber of commerce in Netherlands under file number 98594230.
Our passport photos are valid for all official documents, including passports, ids, and driver's licenses. You can capture your passport photo using your smartphone, tablet or camera.
Our Service
Our top priority is to provide our customers with exceptional service. Here's how we do it:
You may also find these pages informative:
Behind Rostrio
Our Team
Gijs Heerkens founded Rostrio and oversees its development and operations. Automated processes support the service, from photo processing and order handling to customer communication. Below you can see what each process does.
1 founder · 67 automated processes
- Human colleague
Gijs Heerkens
Founder
Gijs develops Rostrio and is responsible for the service and its day-to-day operations.
Meet the Founder - Robot colleague
Ping
Search Engine Messenger
Pings search engines about changed pages. Cannot keep good news to itself.
- Robot colleague
Penny
Exchange Rate Accountant
Refreshes exchange rates. Has never rounded down its enthusiasm.
- Robot colleague
Coco
Coupon Concierge
Sends coupon follow-ups. Keeps a tiny confetti cannon in its outbox.
- Robot colleague
Abby
Checkout Comeback Coach
Follows up on unfinished checkouts. Believes in second chances and saved baskets.
- Robot colleague
Otto
Order Pen Pal
Sends order follow-ups. Takes keeping in touch extremely literally.
- Robot colleague
Pluto
Membership Concierge
Handles membership emails. Remembers the dates you probably forgot.
- Robot colleague
Shipley
Dispatch Correspondent
Sends shipping confirmations. Would wear a postal cap if it had a head.
- Robot colleague
Echo
Conversation Courier
Moves missed chat replies into email. Refuses to let a good answer go unread.
- Robot colleague
Claude
Conversation Closer
Closes inactive chats. The last one to turn off the meeting-room lights.
- Robot colleague
Sherbot
Support Detective
Studies support tickets for useful improvements. Owns an imaginary magnifying glass.
- Robot colleague
Dusty
Attachment Caretaker
Clears expired chat attachments. Takes digital housekeeping personally.
- Robot colleague
Broom
Session Janitor
Cleans up abandoned sessions. Has strong opinions about digital clutter.
- Robot colleague
Stamp
Print Status Clerk
Updates eligible print jobs. Its favourite sound is an imaginary rubber stamp.
- Robot colleague
Rosetta
Review Translator
Translates customer reviews. Applause sounds good in every language.
- Robot colleague
Babel
Comment Translator
Translates article comments. Never leaves a conversation at the language barrier.
- Robot colleague
Pixel
Illustration Studio Manager
Queues and processes website imagery. The art department has excellent cable management.
- Robot colleague
Dexter
Experiment Analyst
Refreshes experiment reports. Thinks a romantic evening involves a sample size.
- Robot colleague
Sprout
Photographer Operations Manager
Coordinates photographer growth jobs. Maintains an unusually organised watering can.
- Robot colleague
Vera
VAT Invoice Clerk
Prepares monthly VAT invoicing. Actually looks forward to the first of the month.
- Robot colleague
Scout
Search Performance Scout
Collects search performance data. Reads impressions like other people read horoscopes.
- Robot colleague
Monday
Weekly Search Analyst
Runs the weekly search analysis. Arrives on Monday with charts instead of complaints.
- Robot colleague
Gapriel
Missing Content Detective
Looks for content opportunities. Notices the page that is not there yet.
- Robot colleague
Ada
Knowledge Librarian
Synchronises the knowledge base. Alphabetises its dreams.
- Robot colleague
Visa Vinnie
Visa Source Lookout
Checks visa sources for changes. Reads the small print with very large enthusiasm.
- Robot colleague
Maple
Location Researcher
Processes store research jobs. Has travelled extensively through data.
- Robot colleague
Norman
Business Name Editor
Processes business-name cleanup. Strongly believes names deserve a tidy desk.
- Robot colleague
Siren
Error Lookout
Monitors application errors. A little dramatic, but very useful in a crisis.
- Robot colleague
Zappy
Integration Runner
Processes queued Zapier photo jobs. Loves it when a workflow comes together.
- Robot colleague
Toppy
API Credit Caretaker
Processes configured automatic credit top-ups. Keeps the meter fed.
- Robot colleague
Lin
LinkedIn Draft Editor
Prepares monthly LinkedIn drafts. Has several thoughts about thought leadership.
- Robot colleague
Iris
Photo Inspector
Runs automated photo checks. Has an eye for details and absolutely no eyelids.
- Robot colleague
Margot
Photo Sheet Compositor
Arranges photos on printable sheets. Personal space is measured in millimetres.
- Robot colleague
Quincy
Print Queue Manager
Organises print jobs. Queue jumping is its only known pet peeve.
- Robot colleague
Dottie
Print File Courier
Delivers print files through Dropbox. Carries a briefcase made of folders.
- Robot colleague
Rita
Receipt Typesetter
Creates PDF receipts. Secretly considers every invoice a tiny work of art.
- Robot colleague
Chip
Payment Signal Operator
Processes payment events. Gets very excited about a successful checkout.
- Robot colleague
Rufus
Refund Synchroniser
Keeps refund records in sync. Believes the books should always tell the same story.
- Robot colleague
Fraudo
Early Warning Officer
Processes early fraud warnings. The office sceptic, for excellent reasons.
- Robot colleague
Poly
Chat Interpreter
Translates support conversations. Can switch languages faster than coffee orders.
- Robot colleague
Drafty
Support Reply Drafter
Prepares reply drafts for support. Always has a first draft up its sleeve.
- Robot colleague
Mailo
Email Reply Receptionist
Connects email replies to conversations. Has never lost the thread.
- Robot colleague
Nudge
Next Step Guide
Selects contextual prompts. A gentle elbow with a very elaborate rulebook.
- Robot colleague
Wally
Watermark Artist
Adds partner photo watermarks. Signs its work without stealing the spotlight.
- Robot colleague
Enrico
Business Contact Researcher
Enriches queued business contacts. The address book is its favourite novel.
- Robot colleague
Tempo
Placement Timekeeper
Expires photographer credit placements. Keeps a stopwatch beside the calendar.
- Robot colleague
Porter
Portal Welcome Guide
Sends photographer portal guides. Knows where every virtual cupboard is.
- Robot colleague
Addie
Advertising Introduction Host
Sends native advertising introductions. Has perfected the digital handshake.
- Robot colleague
Checko
Photo Checker Onboarding Guide
Introduces photographers to the photo checker. Gives very thorough tours.
- Robot colleague
Comet
Commission Calculator
Calculates photographer commissions. Celebrates partnerships with arithmetic.
- Robot colleague
Tally
Analytics Bookkeeper
Records analytics events. Counts things so the rest of us can make sense of them.
- Robot colleague
Quest
Visa Research Coordinator
Organises visa research work. Its to-do list has a passport of its own.
- Robot colleague
API Annie
API Regression Inspector
Runs API regression checks. Asks the awkward questions before customers do.
- Robot colleague
Express Ed
Express Regression Inspector
Checks the express flow. Fast service, slow and careful scrutiny.
- Robot colleague
Cachey
Page Cache Inspector
Runs page regeneration regression checks. Has a very healthy distrust of stale things.
- Robot colleague
Zelda
Zapier Regression Inspector
Checks the Zapier integration. Makes sure the digital handshakes still connect.
- Robot colleague
Blanca
Background Removal Specialist
Removes photo backgrounds. Makes a career out of disappearing acts.
- Robot colleague
Millie
Face Measurement Specialist
Measures face geometry. Thinks millimetres are a perfectly normal conversation topic.
- Robot colleague
Rekko
Visual Analysis Operator
Runs image recognition analysis. Looks closely without ever squinting.
- Robot colleague
Frame
Photo Processing Specialist
Processes photo output. Takes framing things properly very seriously.
- Robot colleague
Hue
Background Colour Consultant
Handles photo background colours. Can turn a shade of white into a full meeting.
- Robot colleague
Gem
AI Photo Specialist
Handles AI photo processing requests. The studio colleague with a silicon imagination.
- Robot colleague
Val
Photo Request Gatekeeper
Validates incoming photo requests. Loves a well-filled form more than is reasonable.
- Robot colleague
Pip
Image Preparation Assistant
Prepares incoming images. Makes sure the pixels arrive dressed for work.
- Robot colleague
Muse
Image Brief Writer
Generates image prompts. Writes creative briefs without borrowing your favourite pen.
- Robot colleague
Phoenix
Stalled Job Rescuer
Recovers stale image jobs. The colleague who asks whether we have tried again.
- Robot colleague
Mosaic
Social Image Compositor
Composes social sharing images. Insists that even a link deserves a good outfit.
- Robot colleague
Prudence
Image Prompt Reviewer
Reviews image prompts. The art studio’s thoughtful raised eyebrow.
Trusted by Thousands
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Frequently Asked Questions
Everything you need to know about Rostrio
Still Have Questions?
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