Can I Turn off Photo Enhancement?

Photo enhancement is applied automatically for official compliance. Better lighting can reduce unwanted changes and produce a more natural result.

Can I Turn off Photo Enhancement?

Photo enhancement is applied automatically for official compliance. Better lighting can reduce unwanted changes and produce a more natural result.

Photo enhancement is applied automatically to help your photo meet official requirements. It adjusts lighting, background and framing while keeping your facial features recognizable. It cannot currently be disabled.

If the result looks noticeably different from your original photo, the lighting in your upload may have caused stronger corrections.

How to Get a More Natural Result

Take a new photo in even, natural daylight. Face the light directly and avoid strong shadows or a bright window behind you. Keep your face clearly visible and upload the photo without filters.

Better lighting usually reduces the amount of correction needed. If the result still looks unusual, contact support with the photo so the team can advise you.

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